FAQ

Check out our FAQs, or dive deeper by exploring all the answers!

Device Safety and Function

Is this shisha pen safe?

How does this nicotine-free shisha pen work?

How will I know when this shisha pen is fully used?

Can I recharge and refill this shisha pen?

Product Use

Can I travel with my shisha pen?

How long should my shisha pen last?

What do I do with my shisha pen when it is finished?

Any cautions about care and use?

Are there age restrictions for purchasing this disposable pen?

Vitamin Formulas

Is there any nicotine in this disposable pen?

Does the product contain CBD or THC?

Shipping and Returns

When do preorders ship?

Does OasisFlavor ship worldwide?

What’s the shipping policy?

What’s the return policy?

How long will it take to arrive?

Where do you ship?

Is the package discreet?

Can I track my order?

What happens if I run into any issues with my order?